Returns & Exchanges

At GIBBON, we stand by the quality of our gear and offer a 30-day window for returns and exchanges on all unused products in their original packaging. We want to ensure you have the right equipment to reach your peak performance without any hurdles.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original GIBBON packaging, ensuring all tags are attached and the product shows no signs of wear.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.